Privacy Policy

Welcome to Address Update Pro (the “Site”), operated by Address Update Pro. We provide independent guidance, tools, and resources to help users manage their relocation logistics, including the process of updating their mailing addresses with postal carriers and notifying various service providers. We are not affiliated with or endorsed by any governmental or postal organization.

Your privacy is paramount. This policy outlines how we collect, use, disclose, and protect the information you provide while using our services.

Information We Collect

We collect information primarily to provide our relocation assistance and guidance services.

A. Information You Provide Directly

When you use our guided checklists, sign up for an account, or contact us, you may provide the following types of Personal Information:

  • Contact Information: Name, email address, phone number.
  • Relocation Data: Previous address, new address, date of move, and potentially details regarding service providers (e.g., banks, utilities) you wish to notify.
  • Payment Data: If you purchase a premium guide or tool, your payment card details are collected by our third-party payment processor (e.g., Stripe, PayPal). We do not store full payment card numbers.
  • Communications: Information included in communications with our support team.

B. Usage and Technical Information (Automatically Collected)

When you access the Site, we automatically collect data related to your device and usage patterns:

  • Log Data: Internet Protocol (IP) address, browser type, operating system, pages viewed, time spent on pages, and referring URLs.
  • Device Data: Device type, unique device identifiers, and mobile network information.
  • Location Data: General location derived from your IP address.

How We Use Your Information

We use the collected information for the following purposes:

  1. To Provide Services: To deliver the requested relocation guides, checklists, and tools, and to process any transactions you initiate.
  2. Communication: To send you confirmations, updates regarding our service, and customer support responses.
  3. Service Improvement: To monitor and analyze Site usage, improve the quality of our guidance materials, and develop new features.
  4. Security and Fraud Prevention: To protect the security and integrity of our Site and prevent fraudulent activities.
  5. Marketing: To send you promotional materials about our services, new features, or partner offers, where permitted by law (you may opt-out at any time).
  6. Legal Compliance: To comply with applicable legal obligations and enforce our Terms of Service.

How We Share Your Information

We do not sell your personal information. We only share your data in the following circumstances:

  • Third-Party Service Providers: We share data with vendors who perform services on our behalf, such as:
    • Payment processors (for billing).
    • Website analytics providers (e.g., Google Analytics, to track Site usage).
    • Email service providers (for communications).
    • Data hosting providers.
  • Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to:
    • Comply with a legal obligation or process.
    • Protect and defend the rights or property of [Company Name].
    • Act in urgent circumstances to protect the personal safety of users or the public.
  • Business Transfers: In the event of a merger, acquisition, asset sale, or bankruptcy, your information may be transferred as part of that transaction.

Data Security and Retention

We implement commercially reasonable technical and organizational security measures to protect your information from unauthorized access, disclosure, alteration, and destruction. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

We retain your Personal Information for as long as necessary to provide our services and fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

Your Choices and Rights

Depending on your location, you may have the following rights regarding your Personal Information:

  • Access: Request a copy of the Personal Information we hold about you.
  • Correction: Request that we correct any inaccurate or incomplete data we hold about you.
  • Deletion: Request that we delete your Personal Information, subject to certain legal exceptions.
  • Opt-Out: You can opt-out of receiving marketing emails from us by following the unsubscribe link in those emails.

To exercise any of these rights, please contact us using the information provided in Section 7.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies (like web beacons) to track activity on our Site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

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